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Villa Rental Terms & Conditions
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PAYMENT SCHEDULE
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Half of your rent is due within 10 days of booking
to confirm your reservation. Failure to make this payment subjects your
reservation to automatic cancellation. The balance due of rent,
Government Hotel Tax, and damage deposit must be paid in full at least
60 days prior to your arrival
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CANCELLATION POLICY
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All cancellations and any request for changes to
your reservation (such as date changes or changes in the number of
persons) must be made IN WRITING. If you cancel more than 45 days prior
to your arrival date, 80 per cent of your total rent will be refunded to
you and 20 per cent of your total rent will be retained as full
liquidated damages. If you cancel within 45 days of your arrival date,
100 per cent of your total rent will be retained as full liquidated
damages. However, if your cancelled dates are rebooked to another guest,
80 per cent of your rental monies will be returned to you for the nights
rebooked, and 20 per cent will be retained as full liquidated damages.
Refunds due to last-minute reductions in the total headcount originally
booked will only be considered on a case-by-case basis when requested
within 45 days of your arrival.
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REFUNDS
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No refunds will be granted unless there is a
serious problem which cannot be remedied within 24 hours, and/or which
causes the Guest extreme, undue discomfort or serious inconvenience
No-shows, late arrivals, reduction in number of persons in your group
after your arrival, and early departures after your arrival are
non-refundable Guests who abandon the villa without permission agree
they have no rights to compensation. For peace of mind, we recommend
travel cancellation insurance
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DAMAGE DEPOSITS
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Damage deposits are fully refundable within 45 to
60 days of your departure, provided there is no breakage, damage,
missing items, no additional cleaning for villas left abnormally dirty,
long-distance calls charged to the villa's telephone, and no other
charges incurred before, during or after your stay, still outstanding.
All normal utilities (except for long-distance phone calls or careless
or extremely excessive use of your villa's water supply) are included in
your rental price. You hereby agree to pay the cleaning or replacement
costs for all damages to personal property or to the real estate, which
may occur as a result of your occupancy, excluding normal wear and tear.
Locked pantries and closets are reserved for the use of the villa owner
and are not included in this rental. You as the Guest agree to take all
reasonable steps to ensure that your family and other guests in your
party adhere to the rules and regulations affecting the villa. The villa
is fully furnished, including an ample supply of bed linens and towels
for Guests' use. Rearranging the furniture or removing any items from
the villa is prohibited.
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LIABILITY
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Guests are responsible for their villa during
occupancy, and must lock villa's windows and doors securely at all times
when not on the premises, and must observe all cautions as given.
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NO PETS
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of any kind are NOT allowed in or on the villa's premises without specific
written permission from us. A pet or evidence of a pet found on premises
will cause immediate eviction, and forfeiture of Guest's entire rent and
deposit. |
| COMPLAINTS
AND MAINTENANCE |
| We
make every effort to keep Summer Heights and it's inventory in good
working order. In case of a maintenance problem, we will strive to repair
the problem as soon as possible after being notified. However, no refund
or rate adjustment shall be made for unforeseen mechanical failures such
as the supply of electricity, telephone service, water, pool filtration
systems, television or cable service, appliances, etc. It is the Guest's
obligation to report any problems or damage asap. |
| ENTRY
INTO VILLA |
| Our
staff may enter your villa to perform any repairs as necessary. We will
make every effort to schedule such brief showings at a time convenient to
you, to respect your privacy, and not interrupt your vacation. |
| DRUGS
AND HAZARDOUS MATERIALS |
| Guest
and members of his party shall not use or permit to be brought into any
villa any illegal substances, inflammable fluids (e.g., gasoline,
kerosene, naphtha or benzene), or other explosives or articles deemed
hazardous to life, limb or property. |
| CAPACITY
OF VILLAS |
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total number of persons allowed in the villa at any one time is restricted
to the number of persons scheduled and paid for, based on two persons per
bedroom. Should a group misrepresent themselves, they will be required to
pay for the excess persons immediately, or shall vacate the villa without
refund. Exceptions are made only for infants under 2 years old; if
sleeping in a baby crib and not occupying one of the villa's beds, they
are NOT included in the villa's total headcount. |
| QUIET
ENJOYMENT AND PARTIES |
| We
wish to maintain a family atmosphere for the quiet enjoyment of Guests. We
rent to family groups and responsible adults only; absolutely NO house
parties or functions such as weddings are allowed without advance WRITTEN
permission. Guests shall be sufficiently quiet and peaceful, so as not to
disturb other residents of the neighborhood |